Get in Touch

Questions? Feedback? We'd love to hear from you.

đź“§ Email Us

For general inquiries, support, or feedback:

hello@tryecho.family

🤝 Support

Need help with your account or have technical questions:

support@tryecho.family

Send Us a Message

We typically respond within 1-2 business days.

Frequently Asked Questions

How much does Echo cost?

Pricing details will be available when we launch. We're committed to keeping Echo affordable for all families.

Do recipients need to download an app?

No! That's the whole point. Recipients just receive text messages on their existing phone. They reply "YES" to join and start receiving updates immediately.

How do people opt out?

Anyone can reply "STOP" at any time to stop receiving messages. It's immediate and honored automatically.

Is Echo only for medical situations?

No! While Echo is perfect for hospital coordination, it works for any situation where you need to keep a group informed—family events, emergencies, travel updates, and more.

How do you handle privacy and data security?

We take privacy seriously. All messages are encrypted, we never sell your data, and you maintain full control over your information. See our Privacy Policy for details.